AI Chatbot Human Handover

# AI Chatbot Human Handover ## What It Does AI Chatbot Human Handover automates the process of transferring complex customer inquiries from your Facebook Messenger chatbot to human support agents. This ensures that customers receive timely and personalized support, while freeing up your customer support team to focus on high-value tasks. By automating this handover process, you can save time and increase customer satisfaction. As a result, your customer support team can resolve issues more efficiently. ## Who Needs This Customer Support Managers who struggle with manually transferring complex customer inquiries from their Facebook Messenger chatbot to human support agents need AI Chatbot Human Handover. Currently, they spend a significant amount of time manually reviewing chatbot conversations and assigning them to human support agents. This manual process is time-consuming and prone to errors. ## How It Works — Step by Step 1. You connect your Facebook Messenger chatbot to AI Chatbot Human Handover, enabling the agent to access and analyze chatbot conversations. 2. The agent analyzes incoming customer inquiries and identifies complex issues that require human intervention. 3. You set up rules to determine when a conversation should be transferred to a human support agent. 4. The agent automatically transfers complex conversations to the designated human support agent. 5. You configure notifications to alert human support agents when a new conversation has been assigned to them. 6. The agent updates the conversation status in your customer support system to reflect the handover. 7. You can review and refine the handover rules to optimize the process over time. 8. The agent continues to monitor and transfer conversations as needed, freeing up your customer support team to focus on resolving issues. ## What You Get * Automated handover of complex customer inquiries from Facebook Messenger chatbot to human support agents * Increased customer satisfaction due to timely and personalized support * Reduced manual effort for customer support teams, saving 3 hours per week * Improved efficiency in resolving customer issues * Enhanced customer support experience through seamless handover ## Setup Requirements * Facebook Messenger chatbot account * Human support agent email or notification system * Customer support system (e.g. Zendesk, Freshdesk) * AI service API key (e.g. OpenAI) * Web automation credentials (e.g. login credentials for your customer support system) ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*