Automate Feedback Routing with AI

# Automate Feedback Routing with AI ## What It Does This AI-powered automation analyzes customer feedback from Typeform surveys, determines the sentiment, and routes it to the right teams in Notion and Trello. As a result, customer concerns are addressed promptly, improving customer satisfaction and loyalty. The automation saves customer success managers time, allowing them to focus on high-value tasks. By streamlining the feedback process, businesses can respond quickly to customer needs. ## Who Needs This Customer Success Managers who manually sort through customer feedback from surveys and forward it to the relevant teams are the ideal users. They currently spend a significant amount of time reading through feedback, determining its relevance, and routing it to the correct teams. This automation helps alleviate that manual workload. ## How It Works — Step by Step 1. You connect your Typeform account to the automation, allowing it to access your survey responses. 2. The automation retrieves new survey responses from Typeform and analyzes the feedback using AI-powered sentiment analysis. 3. Based on the sentiment analysis, the automation determines the appropriate team to handle the feedback. 4. You configure the teams and their corresponding Notion and Trello boards to receive the routed feedback. 5. The automation creates a new task or card in the designated Notion or Trello board, depending on the team assigned. 6. The relevant team receives the feedback, enabling them to respond promptly to customer concerns. 7. You can track the status of the routed feedback in Notion and Trello, ensuring that customer concerns are addressed. 8. The automation continues to monitor Typeform for new survey responses and repeats the process. ## What You Get * Customer feedback routed to the correct teams in Notion and Trello * Prompt responses to customer concerns, improving customer satisfaction and loyalty * 2 hours saved per week for customer success managers * Streamlined feedback process, reducing manual workload * Improved team productivity and efficiency ## Setup Requirements * Typeform account * Notion account * Trello account * AI service API key (provided during setup) * Web automation credentials (provided during setup) ## Pricing $19 one-time *No subscription. Yours to keep and run as many times as you want.*