Automate Shipping Updates

# Automate Shipping Updates ## What It Does Automate Shipping Updates sends timely tracking updates to your customers via WhatsApp or Email, ensuring they're always informed about their DHL/Delhivery shipments. This automation saves your e-commerce team a significant amount of time that was previously spent on manual updates. As a result, your team can focus on more critical tasks while improving customer satisfaction. By automating this process, you can enhance your overall customer experience and build trust with your clients. ## Who Needs This E-commerce Operations Managers are the ideal users of Automate Shipping Updates. They currently spend a substantial amount of time manually updating tracking information for their customers, taking away from other important tasks. By automating this process, they can free up resources and focus on more strategic initiatives. ## How It Works — Step by Step 1. You provide a list of shipment tracking numbers for DHL/Delhivery shipments. 2. The agent fetches the latest tracking updates for each shipment. 3. You specify the preferred notification channel for customers, either WhatsApp or Email. 4. The agent crafts a personalized update message for each customer based on the tracking information. 5. The agent sends the update messages to customers via the chosen notification channel. 6. You receive a report on the status of the updates, including any failures or successes. 7. The agent automatically retries sending updates for any failed attempts. 8. You can review and adjust the notification template to fit your brand's tone and style. ## What You Get * Timely tracking updates sent to customers via WhatsApp or Email * A report on the status of the updates, including successes and failures * Personalized update messages for each customer based on their shipment tracking information * Significant time savings for your e-commerce team, freeing up to 3 hours daily * Improved customer satisfaction due to timely and accurate updates ## Setup Requirements * DHL/Delhivery API credentials to fetch tracking updates * WhatsApp or Email account credentials to send notifications * A list of shipment tracking numbers and corresponding customer contact information * Notification template with your brand's tone and style ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*