Daily GLPI Ticket Alerts

# Daily GLPI Ticket Alerts ## What It Does Daily GLPI Ticket Alerts automates the process of sending daily notifications of pending GLPI tickets to Microsoft Teams. This ensures that IT teams are always informed about the latest issues that need attention, allowing them to respond promptly and resolve problems efficiently. By automating this task, IT teams save time and reduce the likelihood of tickets being overlooked. As a result, IT operations become more streamlined and responsive. ## Who Needs This IT Managers are the primary beneficiaries of Daily GLPI Ticket Alerts. They often struggle with manually tracking and reporting pending GLPI tickets to their teams, which can be time-consuming and prone to errors. Currently, they might spend a significant amount of time each day checking for new tickets and sending notifications, taking away from other critical tasks. ## How It Works — Step by Step 1. You provide the GLPI instance URL and credentials for authentication. 2. You configure the Microsoft Teams channel where the daily alerts will be sent. 3. The agent connects to your GLPI instance to retrieve pending tickets. 4. It filters the tickets based on their status to ensure only relevant tickets are included. 5. The agent compiles the list of pending tickets into a formatted report. 6. It sends the report to the designated Microsoft Teams channel at a scheduled time each day. 7. You receive daily notifications in Microsoft Teams, keeping your IT team informed. 8. The agent continues to run daily, automatically updating the report and sending notifications. ## What You Get * Daily notifications of pending GLPI tickets in Microsoft Teams * Automated reporting, reducing manual effort * Timely issue resolution due to prompt notifications * Streamlined IT operations through efficient communication * Saved time for IT Managers and teams to focus on critical tasks ## Setup Requirements * GLPI instance URL and credentials * Microsoft Teams account with channel access * Authentication details for Microsoft Teams ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*