GLPI Deadline Alert Automation

# GLPI Deadline Alert Automation ## What It Does The GLPI Deadline Alert Automation streamlines deadline management for IT teams by automatically sending alerts for upcoming and missed deadlines via Microsoft Teams. This automation saves time and reduces the likelihood of missed deadlines, ensuring that IT teams stay on track. By integrating with GLPI, the automation agent pulls in relevant ticket information and sends timely notifications. As a result, IT managers and teams benefit from improved communication and increased productivity. ## Who Needs This IT managers who oversee teams responsible for resolving GLPI tickets need this automation. Currently, they manually track deadlines and send reminders, which is time-consuming and prone to errors. By automating this process, they can save 2 hours per week on manual follow-ups and focus on higher-priority tasks. ## How It Works — Step by Step 1. You provide the GLPI instance URL and credentials for authentication. 2. The automation agent connects to your GLPI instance and retrieves a list of tickets with upcoming or missed deadlines. 3. It filters the tickets based on predefined criteria, such as deadline proximity or ticket priority. 4. For each relevant ticket, the agent generates a notification message with key details, including the ticket ID, deadline, and assigned team. 5. The agent sends these notification messages to the designated Microsoft Teams channel. 6. You receive timely alerts for upcoming and missed deadlines, enabling your team to respond promptly. 7. The automation agent continuously monitors the GLPI instance for new or updated tickets. 8. As new tickets are added or deadlines change, the agent updates the notification list accordingly. ## What You Get * Automated deadline alerts sent via Microsoft Teams * Timely notifications for upcoming and missed deadlines * Reduced manual follow-up time for IT teams * Improved communication and productivity within IT teams * Continuous monitoring of GLPI tickets for deadline updates ## Setup Requirements * GLPI instance URL and credentials * Microsoft Teams account with channel access * API credentials for AI services (if required for custom notification messages) ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*