Missed Ticket Deadline Alerts

# Missed Ticket Deadline Alerts ## What It Does Missed Ticket Deadline Alerts automates the process of sending reminders for upcoming GLPI ticket deadlines via Microsoft Teams. This ensures that IT teams stay on track and never miss a deadline. The automation saves time and reduces the likelihood of human error, resulting in increased productivity and streamlined communication. By automating deadline alerts, IT teams can focus on resolving tickets rather than manually tracking deadlines. ## Who Needs This IT Managers who oversee teams responsible for resolving GLPI tickets need this automation. They currently spend a significant amount of time manually tracking ticket deadlines and sending reminders to their teams. This manual process is time-consuming and prone to errors, leading to missed deadlines and decreased productivity. ## How It Works — Step by Step 1. You provide the GLPI ticket data, including ticket IDs and deadlines. 2. The automation checks the current status of each ticket and its deadline. 3. It identifies tickets with upcoming deadlines and prepares a reminder message. 4. The automation sends the reminder messages to the relevant team members via Microsoft Teams. 5. You receive confirmation that the reminders have been sent successfully. 6. The automation updates the ticket status and deadline information for future reference. 7. You can review the automation's activity log to track its performance. 8. The automation continues to run at scheduled intervals to ensure timely reminders. ## What You Get * Automated deadline reminders sent to IT team members via Microsoft Teams * Reduced likelihood of missed deadlines due to timely reminders * Increased productivity for IT teams and managers * Streamlined communication and reduced manual effort * Activity log for tracking the automation's performance * A reliable and repeatable process for managing GLPI ticket deadlines ## Setup Requirements * GLPI API credentials * Microsoft Teams account with the necessary permissions * AI service API key for automation and data processing * Web automation service credentials for interacting with GLPI and Microsoft Teams ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*