Smart Issue Routing

# Smart Issue Routing ## What It Does Smart Issue Routing automates the process of assigning issues to the right team members in Linear, saving your engineering team time and reducing manual errors. With this AI agent, customer support and engineering teams can streamline issue management, ensuring that issues are properly routed and addressed in a timely manner. By automating issue assignment, teams can focus on resolving issues rather than manually assigning them. This results in increased productivity and efficiency. ## Who Needs This Engineering Team Leads who currently spend a significant amount of time manually assigning issues to team members will benefit greatly from Smart Issue Routing. They often struggle with ensuring that issues are properly routed to the right team members, leading to delays and inefficiencies. By automating this process, Engineering Team Leads can free up more time to focus on higher-priority tasks. ## How It Works — Step by Step 1. You connect your Linear account to Smart Issue Routing, allowing the AI agent to access your issue data. 2. The AI agent analyzes the issues in your Linear account and identifies the relevant team members to assign them to. 3. You configure the rules for issue assignment, specifying the criteria for assigning issues to different team members. 4. The AI agent applies these rules to the issues in your Linear account, automatically assigning them to the relevant team members. 5. You review the assigned issues to ensure that they have been correctly routed. 6. The AI agent continuously learns from the issues it processes, improving its accuracy and efficiency over time. 7. You can monitor the performance of the AI agent and adjust the rules as needed to optimize issue assignment. 8. The AI agent handles new issues as they are created, automatically assigning them to the relevant team members. ## What You Get * Automatically assigned issues in Linear, ensuring that they are properly routed to the right team members * Reduced manual errors and delays in issue assignment * Increased productivity and efficiency for your engineering team * Improved accuracy and consistency in issue assignment * Time savings of 3 hours per week on manual issue assignment ## Setup Requirements * Linear account credentials * API key for AI services * Web automation settings (configured through the Smart Issue Routing interface) ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*