Sync Contacts with Tickets

# Sync Contacts with Tickets ## What It Does The Sync Contacts with Tickets AI automation agent updates your HubSpot contacts with the latest data from Zendesk tickets, ensuring that your customer information is always current and accurate. This automation saves customer support teams time and reduces manual errors, allowing them to focus on resolving issues instead of data entry. By keeping your contacts in sync, you can provide better support and improve customer satisfaction. On average, customer support teams save 3 hours per week using this automation. ## Who Needs This Customer Support Managers who manually update contact information in HubSpot with data from Zendesk tickets will benefit from this automation. They currently spend a significant amount of time copying and pasting data between systems, which is prone to errors and takes away from more critical tasks. By automating this process, they can free up time to focus on higher-value tasks. ## How It Works — Step by Step 1. You provide the necessary connections to your HubSpot and Zendesk accounts, allowing the agent to access the required data. 2. The agent identifies the contacts in HubSpot that have associated Zendesk tickets. 3. It retrieves the relevant data from the Zendesk tickets, such as ticket status, subject, and latest comments. 4. The agent then updates the corresponding HubSpot contacts with the retrieved data. 5. You can specify which fields in HubSpot should be updated with Zendesk ticket data. 6. The agent performs the updates in real-time, ensuring that your contacts are always up-to-date. 7. You can review the updated contacts in HubSpot to verify the accuracy of the data. 8. The agent logs its activities, providing a record of the updates made. ## What You Get * HubSpot contacts updated with the latest Zendesk ticket data * Reduced manual errors and increased data accuracy * Time savings of 3 hours per week on average * Improved customer support through more accurate and up-to-date contact information * A record of the updates made by the agent ## Setup Requirements * HubSpot API key * Zendesk API credentials * Access to your HubSpot and Zendesk accounts * Specification of which HubSpot fields to update with Zendesk ticket data ## Pricing $39 one-time *No subscription. Yours to keep and run as many times as you want.*